PRODUCTS
When selecting the right materials, we pay close attention to ensuring they are sourced in an environmentally and animal-friendly way. As we are still a young company and certifications are quite expensive, we do not have our own. However, all of our suppliers and production partners are certified accordingly. If you’d like to learn more about the yarns and textiles used by Prinz Berlin, you can find more information here: Fabrics & Materials
Of course, here you can find the size guide for hats
We recommend following the care instructions on the labels and on each product page. To preserve the beauty of the products for a long time, you can learn more here: The Right Care for Your Accessories
We know all our production facilities personally and select them with the utmost care to ensure the highest quality. Here you can learn how and where each individual accessory is made: Producers
SHIPPING & RETURNS
Shipping costs depend on your location and are calculated automatically at checkout.
Germany
- Standard Shipping: €5.50
- Free Shipping on orders over €300
EU
- Standard Shipping: €9.50
- Free Shipping on orders over €300
UK
- Standard Shipping: €24.90 (including duties and taxes)
- Free Shipping on orders over €600
Rest of Europe (including Switzerland) and North America
- Standard Shipping: €18.90
- Free Shipping on orders over €600
Any additional fees, duties, and taxes are not covered by Prinz Berlin. We ship using DHL standard rates. If you need express shipping, please contact us at hello@prinzberlin.com. We’ll be happy to assist you!
We typically dispatch your order within 2 business days. The delivery time then depends on your location:
Germany
- Shipping with DHL (approximately 1-3 business days)
- Free Shipping on orders over €300
EU
- Shipping with DHL International (approximately 5-8 business days)
- Free Shipping on orders over €500
International
- Shipping with DHL International (approximately 5-8 business days)
- Free Shipping on orders over €600
If you require express shipping, please feel free to email us at hello@prinzberlin.com. We’ll be happy to assist you with your request! For more information, you can find it here: Shipping
Please send us your order within 14 days of delivery to the following address:
Prinz Berlin
co/ Stephanie Börm
Heigelstraße 36
DE - 81545 Munich
As soon as the package arrives at our location, we will refund the amount using the same payment method. The return shipping is generally at your own expense. For more information, please find it here: Returns
THE BRAND & FOUNDERS
Although we are called Prinz Berlin, our company is headquartered in Grünwald, Munich. Originally, one of our founders, Zaza, lived in Berlin, where the idea was conceived. However, she moved back to southern Germany shortly before the founding. Here you can learn more about Prinz Berlin and the story behind our label: About Us
Prinz Berlin was founded in 2020 by the mother-daughter duo Steffi and Zaza. The founding trio has been completed by Luisa since 2022. Together, they work on the vision of giving iconic accessories a new significance and bringing aesthetic styles to life.
Unfortunately, not at the moment! However, we have previously held our own pop-up events and pop-up stores, and we plan to expand on that in the future. So stay tuned! We will share information about this in a timely manner on social media.
You can purchase the Prinz Berlin accessories through our online store at www.prinzberlin.com or through our partner retailers. You can find a list of them here: Retail Partner
Do you have any further questions or a personal concern? The team at Prinz Berlin is happy to assist you!
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